Frequently Asked Questions

Products - Energy + Focus

If you are drinking coffee daily, or drinking energy drinks daily, you absolutely should use our ENERGY + FOCUS daily. It’s ingredients are far superior to coffee and other energy brand drinks.

The best time to drink ENERGY + FOCUS is when you're tired, losing focus, or wanting to feel more productive. If you sleep normal hours at night, and don't work nights, we recommend using ENERGY + FOCUS before 5 pm or earlier depending on your body, so you're sleep isn't affected.

ENERGY + FOCUS has different ingredients than PRE therefore you can take them both as needed.

ENERGY + FOCUS doen't have a cycle option like PRE.

There is a big difference between PRE and ENERGY + FOCUS. PRE is designed to expand your capillaries and arteries, and increase blood flow for maximum circulation during a workout. PRE also helps your body to recover and is designed with the option to be used as a series if that works best for you. There are 3 formulas (PRE Caffeine Free, PRE, and PRE+) that you can rotate through daily, weekly, or monthly. Many customers feel best on one formula which is great too!

ENERGY + FOCUS helps you create alertness and focus for your day. Whether it is to go to work/school, speak in front of a group, or take a test.

ENERGY + FOCUS is designed to give you mental clarity and alertness for 6+ hours. The main difference is that it does not expand your cardiovascular system to get your body ready to move as PRE does for your workouts.

Products - PRE

We are the only company to produce a PRE workout system that takes the guess work out of cycling on and off! If you prefer to stick with one formula, then we offer PRE Caffeine Free, PRE, and PRE+ to fit the needs of everyone.

PRE is the first ever pre-workout system created so you can dominate and not over stimulate. We offer 3 unique formulas including PRE Caffeine Free, PRE, and PRE+.

In short, no you do not have to cycle on and off of the 3 different formulas of PRE. You can choose to cycle on and off of them in order to take breaks periodically from stimulants. At the same time, many customers prefer to only drink their favorite formula that they feel enhances their performance the best. Either way is fine!

You have 2 options. Option 1 is that you can utilize the system that we designed and cycle on and off of the 3 different formulas. Option 2 is that you can find the formula that works best with your body and stick with that one or you can cycle between 2 instead of all 3. The beauty of our system is that each person can personalize it in the way that works best for them.

Daily, Weekly, or Monthly! Or just order the Sampler Box. Click here to buy a sampler box.

15-20 minutes prior to your workout or fitness activity.

PRE Caffeine Free comes in 2 flavors: Pina Colada and Strawberry Watermelon. PRE comes in 2 flavors: Apple Crisp and Orange Tango. PRE+ comes in 2 flavors: Lemonade and Black Cherry Vanilla. Simply pick the formula and flavors that you like best. You can also buy our PRE Sampler to taste them all!

PRE Caffeine Free is safe to use during pregnancy and during nursing. As always, please consult with your health provider.

The tingle comes from one primary ingredient, Beta-Alanine, which increases blood flow to your muscles and skin essentially preparing you for your activity or workout.

During your activity or workout, Beta-Alanine removes lactate from your muscles. Lactate causes your muscles to fatigue faster and also makes you sore after your workout. Removing lactate will promote endurance and boost strength. 

Products - Protein (Out of stock)

TruLabs Protein is currently out of stock.

We use a Whey concentrate. We tested isolates and plant proteins but nothing could beat the results of the whey concentrate that we use here at TruLabs

TruLabs Protein is currently out of stock.

No it is not. PROTEIN contains 130 calories which the FDA does not consider a complete meal replacement.

There are many recipes available listing ingredients you can add to PROTEIN to make it a meal replacement if needed.

Products - Sleep

Yes, it does.

We formulated and designed our SLEEP product to protect you from morning drowsiness. You will wake refreshed and ready for the day after you experience abundant REM cycles.

You should drink SLEEP 15 minutes before going to bed. Please allow yourself a minimum of 7-8 hours of sleeping period when taking SLEEP. If you don’t have that much time before you have to wake up, take half of the packet. SLEEP is formulated to give you 7-8 hours of quality sleep.

Deep, quality sleep can include dreaming, so SLEEP will promote dreams in some people.

General

No, in fact many of our customers don't workout. We offer many great tasting products that will support you whether you workout or not.

First, HYDRATE replenishes 503 electrolytes, replaces all 15 vitamins and minerals that you lose daily, and contains 4 immune boosting ingredients. Next, ENERGY + FOCUS gives you 6+ hours of focused energy to knock out your to-do list. Lastly, SLEEP will promote falling asleep fast and staying asleep so you wake up feeling refreshed. However, our PRE system which includes PRE Caffeine Free, PRE, and PRE+, is specifically formulated to support activity or working out.

Yes, absolutely. Our products contains zero illegal drugs of any kind. Depending on how rigorous your drug-testing procedures, we recommend showing your coach or administration our supplement facts panel.

1. Sign up for a TruLabs subscription to receive 15% off all orders.

2. You will receive your order every 30 days. You can log into your account at any time to change your order frequency, skip a month, or cancel your subscription.

3. To update your address or payment information, you log into your account and select the edit button. Next, select the billing button. You can then edit your address and/or payment information.


4. You can also email us at info@trulabs.com for help.

Log into your TruLabs account. Click the edit button and then you will see a cancel subscription button. Click the cancel button and you will be asked why you are canceling. You must submit your response or it will not cancel your subscription.

Please cancel at least three days before the next shipment date or the system will automatically charge you for the next month.

Or email us at info@trulabs or call 214-945-4125 so we can help.

Yes, if you are in the same household. However, if that second person has a different address you will need to create a separate account for them.

Our return policy is a 60-Day, 100% Money Back Guarantee.

Yes we do, Please call 214-945-4155 or email us at info@trulabs.com. We have had overwhelming success with our vendors and they replenish TruLabs inventory monthly.