FAQs

TruLabs Hydrate

TruLabs Hydrate stands out from other electrolyte drinks with its unique features:

  • Complete hydration formula with 18 vitamins and minerals, including 502mg electrolytes, 5 electrolytes, 5 immune-boosting ingredients, and 5 B Vitamins.
  • Versatile support for the immune system, exercise, heat/sun exposure, travel, alcohol consumption, and energy boost.
  • Zero sugar and only 5 calories.
  • Convenient on-the-go sticks.

TruLabs Hydrate is designed to support electrolyte replacement and can be enjoyed before, during, and after physical activities such as workouts, sun exposure, travel, and in your day-to-day life.

TruLabs Hydrate can be consumed based on your personal needs and daily activity. As it provides vitamins and minerals, you can drink it as often as desired. If you would like specific guidance on incorporating it with your other daily vitamin and mineral intake, we recommend consulting with your healthcare provider for personalized advice.

It is always recommended to consult with your child's healthcare provider to determine if Hydrate is suitable for them. Their expertise will ensure the best guidance for your child's specific needs.

TruLabs Energy + Focus

TruLabs Energy+Focus contains 672mg of plant-based Guarana Extract, serving as a source of caffeine. Our Guarana is standardized to 45% active caffeine, providing a total of 300mg active caffeine per stick.

If you are currently consuming coffee or other energy drinks on a daily basis, incorporating TruLabs Energy + Focus into your routine can be a beneficial choice. Our carefully crafted formula offers ingredients that are known for their superiority over traditional coffee and energy drink options.

The optimal time to consume Energy + Focus is when you find yourself feeling fatigued, experiencing difficulty focusing, or desiring increased productivity.

To minimize the potential impact on your sleep, it is recommended to consume Energy + Focus earlier in the day, taking into consideration your body's response. Keep in mind that caffeine sensitivity varies among individuals, so it is important to assess your own tolerance and adjust accordingly. Prioritizing consistent sleep patterns is vital for your overall well-being.

TruLabs Energy + Focus and TruLabs Pre-Workout have distinct formulas, allowing simultaneous use as needed. However, consult your healthcare provider to ensure appropriate caffeine consumption for your needs.

There is a notable distinction between TruLabs Pre-Workout and TruLabs Energy + Focus. Pre-Workout is designed to optimize circulation during workouts, aiding in recovery. It offers three formulas for rotation (Pre-Workout Caffeine Free, Pre-Workout, and Pre-Workout+).

On the other hand, Energy + Focus is intended to enhance alertness and mental clarity throughout the day, whether for work, school, public speaking, or exams. It provides sustained mental acuity for over six hours without expanding the cardiovascular system like Pre-Workout does for workouts.

Energy + Focus doesn't have varying caffeine options at this time.

TruLabs Pre-Workout

TruLabs Pre-Workout distinguishes itself from other pre-workouts in several ways. We provide a unique Pre-Workout system that eliminates the need for cycling on and off. With our range of formulas, including Pre-Workout Caffeine Free, Pre-Workout (100mg caffeine), and Pre-Workout+ (200mg caffeine), you have the flexibility to choose the one that best suits your preferences.

Whether you prefer sticking with a single formula or exploring different options, our Pre-Workout line ensures a personalized and exceptional pre-workout experience.

  1. TruLabs Pre-Workout contains 100mg caffeine in the form of green coffee bean extract.
  2. TruLabs Pre-Workout+ contains 200mg caffeine in the form of Guarana Extract.
  3. TruLabs Pre-Workout Caffeine-Free contains no caffeine.

TruLabs Pre-Workout offers three distinct formulas to provide a personalized and optimal pre-workout experience. Our innovative approach ensures that you can excel in your workouts without experiencing excessive stimulation.

Choose from our range of formulas, including Pre-Workout Caffeine Free, Pre-Workout (100mg caffeine), and Pre-Workout+ (200mg caffeine), each designed to cater to different preferences and needs. Whether you prefer a caffeine-free option or desire additional intensity, our variety of formulas allows you to select the perfect fit for your goals.

It is not necessary to cycle on and off the three different formulas of TruLabs Pre-Workout. While some individuals opt to cycle periodically to take breaks from stimulants, many of our customers prefer to consistently consume their favorite formula that they find optimizes their performance. Both approaches are acceptable, allowing you the flexibility to choose the method that works best for you.

With TruLabs Pre-Workout, you have two options to choose from. Option 1 allows you to follow our designed system and cycle between the three different formulas on a monthly basis.

Option 2 gives you the flexibility to find the formula that works best for your body and stick with it, or you can alternate between two formulas instead of all three. Our system is designed to accommodate personal preferences, allowing you to personalize your experience based on what works best for you.

Drink TruLabs Pre-Workout 15-20 minutes before your workout for optimal results.

At TruLabs, we offer a variety of flavors for our different Pre-Workout formulas. The Caffeine-Free Pre-Workout comes in Pina Colada and Strawberry Watermelon flavors, the regular Pre-Workout is available in Apple Crisp and Orange Tango flavors, and the Pre-Workout+ offers Lemonade and Black Cherry Vanilla flavors.

The choice of flavor is completely up to your personal preference. Feel free to select the formula and flavors that you enjoy the most. Additionally, you can explore our Pre-Workout Variety Pack to try out all the different flavors before making a decision.

The tingling sensation you may experience is primarily caused by Beta-Alanine, a key ingredient in some of our Pre-Workout formulas. Beta-Alanine enhances blood flow to your muscles and skin, priming your body for activity or a workout.

As you engage in physical exertion, Beta-Alanine helps eliminate lactate from your muscles. Lactate is responsible for muscle fatigue and post-workout soreness. By reducing lactate levels, Beta-Alanine promotes endurance and enhances strength, allowing you to perform at your best.

TruLabs Sleep

For optimal results, it is recommended to consume TruLabs Sleep approximately 15 minutes before bedtime. It's important to allocate a sufficient sleeping period of 7-8 hours when taking TruLabs. In case you have less time available before waking up, consider taking half of the packet. TruLabs Sleep is formulated to support 7-8 hours of restful sleep.

Yes, TruLabs Sleep contains 3mg of melatonin, a naturally occurring hormone that helps regulate the sleep-wake cycle. Our carefully formulated Sleep formula promotes a restful sleep experience.

TruLabs Sleep is designed to support deep, restful sleep, which may include dreaming for some individuals.

TruLabs Sleep is thoughtfully formulated to help minimize the occurrence of morning drowsiness. By supporting healthy REM cycles, our sleep drink aims to enhance the feeling of waking up refreshed and ready for the day ahead.

Results from drinking TruLabs Sleep vary based on individual differences and sleep conditions. Some users may see improvements after a few uses, but according to customer feedback, drinking TruLabs Sleep for 7 consecutive nights is key. Consistent usage is important for long-term benefits.

TruLabs Protein (Out of stock)

TruLabs Protein is currently out of stock.

We use a Whey concentrate.

TruLabs Protein is currently out of stock.

No it is not. TruLabs Protein contains 130 calories which the FDA does not consider a complete meal replacement.

There are many recipes available listing ingredients you can add to TruLabs Protein to make it a meal replacement if needed.

General

All TruLabs products are 3rd party tested at an independent lab. This rigorous testing guarantees that our ingredients precisely match the label, and ensures the utmost purity, providing you with complete peace of mind.

1. Pick your product and choose your flavor. Click "Subscribe to Save" and choose your shipment frequency when you add to cart.

2. Customize your products and shipment frequency at any time.

3. Pause, skip, or cancel your subscription at any time. Contact info@trulabs.com for help.

1. Log into your TruLabs account or click the link in your subscription email.

2. Click the manage subscription button.

3. Please cancel at least one day before the next shipment date or the system will automatically charge you for the next month.

For help, email info@trulabs or call 1-888-609-1416.

Returns
If for any reason, within 60 days from date of purchase, you are not completely satisfied with your order we will refund the purchase price upon receipt of the return shipment.

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be sent to us and received before the refund will process.

Gift Cards are not refundable.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. This will not be refunded. There are certain situations where only partial refunds are granted.

Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@trulabs.com.

Exchanges
We only replace items if they are defective or damaged. If an item is opened we can not replace it. If you need to exchange it for the same item, send us an email at info@trulabs.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should contact us at info@trulabs.com to get a return label.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Yes, you can apply via the Wholesaler Application located at the footer our our website.

No, working out is not a requirement to enjoy TruLabs products. We have a range of products that cater to various needs. TruLabs Hydrate replenishes electrolytes, vitamins, minerals, and boosts the immune system. TruLabs Energy + Focus provides sustained energy for accomplishing tasks. TruLabs Sleep promotes restful sleep and feeling refreshed in the morning. Our TruLabs Pre-Workout line is designed specifically for supporting physical activity. Choose the products that suit your lifestyle and goals.

Sucralose, the sweetener used in TruLabs products, is created through a multi-step process that starts with pure sugar (sucrose). During the manufacturing process, three specific hydrogen-oxygen groups in the sucrose molecule are replaced with chlorine atoms. This substitution process results in a new compound called Sucralose, a zero-calorie and zero-sugar sweetener.

The creation of Sucralose involves rigorous testing and quality control to ensure its safety for consumption. Regulatory authorities around the world, including the U.S. Food and Drug Administration (FDA), have evaluated and approved sucralose as a safe sweetener for human consumption.

It's important to note that Sucralose is not the same as Splenda, which is a brand name for a product that contains Sucralose combined with fillers like maltodextrin, a corn derivative. TruLabs takes great care to ensure that our products are free of corn products and fillers.

Our TruLabs products are carefully formulated to comply with rigorous quality standards. However, we always recommend consulting with the relevant authorities or your sports organization regarding the specific regulations and guidelines for drug testing in your sport. Transparency is important to us, and we encourage open communication to ensure compliance and peace of mind.