FAQs

TruLabs Hydrate

TruLabs Hydrate - New

  • 1422 mg Electrolytes
  • 5 electrolytes: Sodium (500 mg), Chloride (800 mg), Potassium (83 mg), Calcium (30 mg), & Magnesium (9 mg)
  • 19 Vitamins & Minerals including 6 B Vitamins: B1, B2, B3, B5, B6, and B12
  • Sugar-Free
  • 5 Calories
  • Sweetened with Monk Fruit Extract and Sugarcane Reb M
  • Great Taste
  • Convenient, On-The-Go Sticks
  • Made in the USA with Globally Sourced Ingredients
  • No Dairy, Fillers, Gluten, GMOs, or Soy

TruLabs Hydrate - Original

  • 1082 mg Electrolytes
  • 5 electrolytes: Sodium (380 mg), Chloride (580 mg), Potassium (83 mg), Calcium (30 mg), and Magnesium (9 mg).
  • 19 Vitamins & Minerals including 6 B Vitamins: B1, B2, B3, B5, B6, and B12
  • Sugar-Free
  • 5 Calories
  • Great Taste
  • Convenient, On-The-Go Sticks
  • Made in the USA with Globally Sourced Ingredients
  • No Dairy, Fillers, Gluten, GMOs, or Soy

We suggest consulting with a healthcare provider to determine what is best for you.

TruLabs Hydrate does not contain caffeine. It includes six B vitamins which may support energy.

We suggest consulting with a healthcare provider to determine what is best for you.

TruLabs Energy + Focus

TruLabs Energy + Focus contains 300 mg of active caffeine per serving, derived from 672 mg of plant-based Guarana Extract, standardized to 45% caffeine.

We recommend consulting with a healthcare provider to determine what is best for you.

The best time to drink Energy + Focus is when you are in need of energy support.

To minimize the potential impact on your sleep, it is recommended to drink Energy + Focus earlier in the day, taking into consideration your body's response. Keep in mind that caffeine sensitivity varies among individuals, so it is important to assess your own tolerance and adjust accordingly.

TruLabs Energy + Focus and TruLabs Pre-Workout have different formulas, allowing same-day use as needed. However, consult your healthcare provider to ensure appropriate caffeine consumption for your needs.

TruLabs Energy + Focus is formulated for energy support and contains 672 mg of plant-based caffeine, Guarana Extract. The active amount of caffeine per stick-pack is 302.4 mg.

TruLabs Pre-Workout is formulated for work-out support. It offers three formulas for your various stimulant needs: Pre-Workout Caffeine-Free, Pre-Workout (100 mg caffeine), and Pre-Workout+ (200 mg caffeine).

TruLabs Energy + Focus does not have varying caffeine options.

TruLabs Pre-Workout

TruLabs Pre-workout is available in 2 unique formulas to meet your needs:

  • Pre-workout+ (200 mg caffeine in the form of Guarana Extract)
  • Pre-workout (100 mg green bean coffee extract)
  • Pre-workout+ (200 mg caffeine in the form of Guarana Extract)
  • Pre-workout (100 mg green bean coffee extract)

TruLabs Pre-Workout offers two unique formulas to allow you to select the version that works best for your stimulant needs.

Drink TruLabs Pre-Workout 15-20 minutes before your workout for optimal results.

The choice of flavor is completely up to your personal preference.

The tingling sensation you may experience could be potentially caused by Beta-Alanine, which may enhance blood flow.

TruLabs Sleep

It is suggested to drink TruLabs Sleep about 15 minutes before bedtime. If you have less than 7-8 hours before you need to wake up, you may want to consider taking half a stick-pack.

TruLabs Sleep contains 3 mg of melatonin.

TruLabs Sleep may enhance dream experiences for some people.

TruLabs Sleep benefits vary based on individual differences and sleep conditions. Please read our TruLabs Sleep reviews to learn about customer experiences.

General

TruLabs' new products are sweetened with monk fruit extract and sugarcane reb m. Monk fruit extract, a natural sweetener from the Luo Han Guo plant, is sugar-free. Sugarcane Reb M, a stevia-free sweetener produced through a fermentation process from sugarcane, offers a sugar-like taste while being sugar-free.

TruLabs' original products are sweetened with Sucralose, which is created through a process that starts with pure sugar (sucrose) and three specific hydrogen-oxygen groups in the sucrose molecule are replaced with chlorine atoms.

It's important to note that Sucralose is not the same as Splenda, which is a brand name for a product that contains Sucralose combined with fillers like maltodextrin, a corn derivative.

TruLabs (Original or New) products do not contain Stevia.

TruLabs' new products are sweetened with monk fruit extract and sugarcane Reb M, a stevia-free sweetener produced through a fermentation process from sugarcane.

All TruLabs products are 3rd party tested at an independent lab. This rigorous testing guarantees that our ingredients precisely match the label, and ensures the utmost purity, providing you with complete peace of mind.

1. Pick your product and choose your flavor. Click "Subscribe to Save" and choose your shipment frequency when you add to cart.

2. Customize your products and shipment frequency at any time.

3. Pause, skip, or cancel your subscription at any time. Contact info@trulabs.com for help.

  • Log into your TruLabs account or click the link in your subscription email.
  • Click the manage subscription button.
  • Please cancel at least one day before the next shipment date or the system will automatically charge you for the next month.
  • For help, email info@trulabs or call 1-888-609-1416.

Returns
If for any reason, within 60 days from date of purchase, you are not completely satisfied with your order we will refund the purchase price upon receipt of the return shipment.

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be sent to us and received before the refund will process.

Gift Cards are not refundable.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. This will not be refunded. There are certain situations where only partial refunds are granted.

Refunds
Once your return is received, we will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@trulabs.com.

Exchanges
We only replace items if they are defective or damaged. If an item is opened we can not replace it. If you need to exchange it for the same item, send us an email at info@trulabs.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should contact us at info@trulabs.com to get a return label.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Yes, you can apply via the Wholesale Application located at the footer our our website.

Working out is not a requirement to drink TruLabs products.

TruLabs products are carefully formulated to comply with rigorous quality standards. However, we always recommend consulting with your sports organization regarding the specific regulations and guidelines for drug testing.